Privacy policy

Last updated: November 2026

Who we are

Ngagevo provides CRM, gamification and messaging software to licensed online gaming operators (“clients”). This policy explains how we handle personal data on this website and when we process data for our clients.

Data from this website

When you book a demo, the form opens WhatsApp with the details you typed. We receive them only if you send that message. We use them to reply to you and arrange the demo.

We do not use advertising cookies on this website.

Player data we process for clients

Our clients decide what player data is sent to Ngagevo and why. We process it only on their instructions to run their CRM, rewards and messages.

• Phone numbers are stored encrypted, and every reveal is logged.
• Exports that include personal data are limited to admins and logged.
• The AI assistant receives client codes and numbers only, never names, phone numbers or emails.

Security

We use encryption, role-based access and audit logs. Access to player data is limited to people who need it.

How long we keep data

Demo requests are kept as long as needed to talk with you. Client data is kept for as long as the client’s contract requires, then deleted or returned.

Your rights

You can ask to see, correct or delete your personal data. If you are a player of one of our clients, please contact that operator first; we will help them answer you.

Contact

Questions about this page? Message us on WhatsApp.